Lutron Electronics, Inc. respects the privacy of our website visitors. Please review the following document that explains how we continue to maintain the highest level of integrity while continuing to offer world-class products and services to our customers and business partners. Lutron's Commitment to Privacy This policy is designed to aid you in recognizing how we collect, use and safeguard any personal information that you voluntarily provide to us. This statement will be continuously assessed against new technologies and business practices as well as our customers' needs. What Information Does Lutron Collect? When you use www.lutronemaps.com you may provide us with two types of information: web site use information collected on an aggregate basis as you and other people browse our web site, and personal information you knowingly and voluntarily choose to disclose to Lutron that we collect on an individual basis. How Does Lutron Collect Web Site Use Information? Similar to other web sites, www.lutronemaps.com utilizes a standard technology called cookies (see below) and web server logs to accumulate information about traffic on our web site (such as the time spent at our web site, the pages viewed, the date and time of visits, the web sites visited just before and just after our web site, etc.). This information is only collected on an aggregate basis and is NOT associated with you as an individual. What Are Cookies? Cookies are a standard feature of web browser software that allows web servers to recognize the computer used to access a web site. Cookies are small pieces of data that are stored by a user's web browser on the visitor's hard drive. Cookies can remember what information a visitor accesses on one web page to simplify subsequent interactions with that web site by the same visitor or to use the information to streamline the visitor's transactions on related web pages. This makes it easier for a visitor to move from web page to web page and to complete commercial transactions over the Internet. How Does Lutron Use Information Collected from Cookies? We use tools such as cookies and web server logs to gather information about customers' browsing activities in order to constantly improve our web site and better serve our customers. This information assists us to design and arrange our web pages in a user-friendly manner and to continually improve our web site to better meet the needs of our current and prospective customers. Cookies also help us collect important business and technical statistics. The information in the cookies lets us trace the paths followed by visitors to our web site as they move from one page to another. Web server logs allow us to count how many people visit our web site and evaluate our web site's visitor capacity and speed of response. Lutron does not use these technologies to capture your individual e-mail address or any personally identifying information about you. Update Notices and eMAPS User Information Part of the eMAPS system is an interactive e-mail communications system that permits us to communicate to eMAPS users about new content, system changes, new product offerings and other information of value to our distributor and dealer community. As an eMAPS user, you authorize us to send these communications to you. If you, for whatever reason, need to be removed from this e-mail communications process, you will be given appropriate links and/or information about how to do so in each e-mail that we send to you. What If Lutron Is Legally Compelled to Disclose Information? We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights or our customer's legal rights. What About Other Web Sites Linked to Our Web Site? We do not monitor the content, information, or web practices of any of web sites linked to or from our web site, and as such cannot be held responsible for said content, information, or web practices. In particular, while Lutron will only provide initial links to web sites offering Lutron products for sale that we believe are using secure transmission technologies, we DO NOT continuously monitor these sites and as such can make no representations about the current security of these sites. What Information Does Lutron Retain? In addition to retaining aggregate visitor information and personal information you voluntarily have provided to us, if you choose to correspond further with us through e-mail, we may retain the content of your e-mail messages together with your e-mail address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone. Who Do I Contact If I Have Any Further Questions Regarding Privacy and/or Security? Click here to contact our system administrator. Terms of Use The following are terms of a legal agreement between you and Lutron. By accessing, browsing and/or using this web site, you acknowledge that you have read, understood, and agree, to be bound by these terms and to comply with all applicable laws and regulations, including export and re-export control laws and regulations. If you do not agree to these terms, do not use this web site. This Web site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this Web site may contain technical inaccuracies or typographical errors. Information may be changed or updated without notice. Lutron may also make improvements and/or changes in the products and/or the programs described in this information at any time without notice. IN NO EVENT WILL LUTRON BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, SPECIAL OR OTHER CONSEQUENTIAL DAMAGES FOR ANY USE OF THIS WEB SITE, OR ON ANY OTHER HYPER LINKED WEB SITE, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM OR OTHERWISE, EVEN IF WE ARE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ALL INFORMATION IS PROVIDED BY LUTRON ON AN "AS IS" BASIS ONLY. LUTRON PROVIDES NO REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY AND NONINFRINGEMENT. Lutron may at any time revise these terms by updating this posting. By using this web site, you agree to be bound by any such revisions and should therefore periodically visit this page to determine the then current terms to which you are bound.

Lutron Electronics, Inc.	•	7200 Suter Road	•	Coopersburg, PA 18036-1299	•	Privacy and legal policies